FAQ

1. What is the Covertide 3-in-1 Lamp?

The Covertide 3-in-1 Lamp combines a sleek, modern design with multiple functionalities: a lamp, a wireless charger, and a Bluetooth speaker. Perfect for home or office use, it provides a stylish and practical solution for lighting, charging, and entertainment.

2. How does the wireless charging feature work?

The Covertide 3-in-1 Lamp has an integrated wireless charging pad at its base. Simply place your Qi-enabled phone or device on the charging pad, and it will begin charging automatically without the need for any cables.

3. What devices are compatible with the wireless charging feature?

The lamp supports any Qi-enabled device, including iPhones (8 and newer), Samsung Galaxy (S6 and newer), and other smartphones that support wireless charging. Be sure your device is Qi-compatible for optimal charging.

4. How do I connect my device to the Bluetooth speaker?

To connect your device, turn on Bluetooth on your phone or tablet, then search for "Covertide Lamp" in the available Bluetooth devices list. Select it to pair, and you’ll be able to enjoy music, podcasts, or other audio directly from the lamp’s built-in speaker.

5. Can I adjust the brightness of the lamp?

Yes! The Covertide 3-in-1 Lamp offers adjustable brightness levels. Simply use the touch-sensitive controls on the lamp to dim or brighten the light to your desired level.

6. Is the lamp dimmable?

Absolutely. The lamp offers multiple brightness settings, allowing you to adjust the light from soft ambient glow to brighter illumination, depending on your preference or the time of day.

7. Does the lamp come with a warranty?

Yes, the Covertide 3-in-1 Lamp comes with a 1-year limited warranty, covering any defects in material or workmanship. Please refer to our warranty page for more details.

8. How do I clean the lamp?

To clean the lamp, simply use a soft microfiber cloth to wipe it down. Avoid using harsh chemicals or abrasive materials, as they may damage the surface or finish.

9. What colors are available for the Covertide 3-in-1 Lamp?

The Covertide 3-in-1 Lamp is available in multiple colors, including classic white, sleek black, and modern grey. Check our product page for availability.

10. Is the lamp energy-efficient?

Yes! The Covertide 3-in-1 Lamp is designed with energy efficiency in mind. It uses LED technology for the light source, which is energy-efficient and long-lasting.

11. How long does the battery last on a full charge?

If you are using the Bluetooth speaker, the battery life is approximately 6-8 hours of continuous audio. The lamp will remain powered as long as it’s plugged in, but the wireless charger works as long as your device is compatible.

12. Can I use the lamp without the Bluetooth speaker or wireless charging?

Yes, the lamp can function independently as a standalone lighting solution. You can choose not to use the speaker or wireless charger while still enjoying the ambient light it provides.

13. How do I return or exchange my product?

We want you to be completely satisfied with your purchase. If you're not happy with your lamp, we offer a 30-day return policy. Simply visit our returns page to start the process.

14. What should I do if my Covertide 3-in-1 Lamp is not working?

If you encounter any issues with your lamp, first check that the device is properly plugged in and that the wireless charging feature is activated. If the problem persists, please contact our customer support team, and we’ll assist you with troubleshooting or a replacement.

15. How do I contact customer support?

You can reach our customer support team by visiting our contact page, or emailing us directly at support@covertide.com

. We aim to respond to all inquiries within 24-48 hours.

16. Can I buy replacement parts for the Covertide 3-in-1 Lamp?

Yes! We offer replacement parts such as the lamp head, charging pad, or Bluetooth speaker. Please contact our customer service team for more details or to place an order